A
business process is defined as a logically structured set of steps and
tasks completed in sequence by systems, applications or other human
intervention, in order to execute a business activity.
Almost every business activity is a process--your
current procedures for handling a customer call to your call center with
a complaint, issuing and fulfilling a sales order, buying
and
selling, hiring and training personnel, payments clearing and
settlements, developing and launching products, managing capital
expenditures are all business processes. They can all be monitored,
automated, controlled and improved using
a Business Process Management (BPM) solution. A BPM solution is
applied technology that
provides continuous, online, real time monitoring and management of
business processes.
LSM Consulting, together with
Sajus Technologies, is a leader in
the field of process design and process business management. We provide BPM solutions and services to a wide variety of
clients.
