Through a series of
recent mergers and acquisitions, a major food distribution and logistics
group established themselves as the key supplier of ingredients and
condiments to several major restaurant chains. With the amalgamation
came the need to rationalize and consolidate the order management and
fulfillment capabilities of the various separate and different
applications into one consistent and cost-effective approach to
servicing their restaurant chain clients. LSM Consulting was asked to
assist in the selection, design and the implementation of the new
system.
An integrated order
management software based on Oracle’s Solution for the Consumer Packaged
Goods Solution Industry was chosen. The components that were key to the
selection and successfully implementation of this system included Oracle
Financials Suite, IMI for order management as well as EDI and B2Bi for
customer integration.
With the consolidated
application portfolio our client was able to cut their total IT costs by
over 65% as well as greatly improve customer service.
