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PERFORMANCE & SATISFACTION
(Competency Assessments)

Performance and Satisfaction can often represent opposite ends of the spectrum. The employer wants job performance while the employee wants job satisfaction. The key is in finding the correct balance between the two. At LSM Consulting we help organizations achieve a clear understanding of those competencies required to achieve high job performance at all levels of responsibility (executive, supervisory, professional, managerial, hourly paid), to demonstrate career/succession potential or to find the "right-fit" candidate to fit well in the company.

At LSM Consulting we achieve this understanding and articulation of competencies through a rigorous standardized, professional assessment process, using interviews, questionnaires and other tools as required. These assessments also serve to manage career issues such as job choice, early retirement, educational direction and career potential. Content of the assessment process covers areas such as:

  • Problem solving and decision making skills and style

  • Verbal/numerical/conceptual/social/emotional intelligence

  • Learning ability, strategic thinking skills

  • Leadership, ambition, achievement motivation

  • Motivation, maturity, patience and people management judgment

  • Interaction skills, empathy, listening and tolerance

  • Stress and frustration-coping skills

  • Creativity and energy

  • Self-confidence, tact, diplomacy, team skills

  • Priorities, values, occupational interests

  • Mechanical comprehension

  • Dealing with change, ambiguity and uncertainty

  • General and specific career interests.

We use the assessment components that are both necessary and sufficient for the purpose of the organization/individual job, thus preserving the budget of the client. The assessments offered by LSM Consulting add value in a number of areas:

  • Pre-employment testing-to confirm abilities and fit and make hiring decisions

  • Executive Coaching-to identify weaker areas and appropriate interventions

  • Career Transition-to explore and validate career changes or options

  • Succession Planning-to identify and develop employees with potential as leaders.

Let LSM Consulting show you how a Competency Assessment, using a structured approach, can assist your organization to succeed.